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Privacy Policy

At ShieldCore - Security App, we take your privacy seriously. This Privacy Policy explains what data we collect, how we use it, and how we protect it while you use the app.

1. Information We Collect

Device Information

  • Device model, OS version, and identifiers (e.g., advertising ID) for app functionality.
  • Crash and diagnostic reports to improve performance and stability.

Usage Data

  • Information about how you interact with ShieldCore's features, such as scans, alerts, and threat removal.
  • Data is anonymized and used solely to enhance app performance and reliability.

User-Provided Information

Contact details you provide when requesting support or submitting feedback (e.g., email address).

Permissions

  • Storage: Access may be requested to scan files for security threats.
  • Photos/Media: Access may be used to check for malicious or suspicious files.
  • Network: Access is needed to establish secure server connections and provide VPN protection (if applicable).

2. How We Use Your Information

We use collected data to:

  • Improve the app's performance and features.
  • Provide customer support and resolve issues.
  • Detect, prevent, and respond to security threats.
  • Communicate updates and important notifications.

We do not sell, rent, or share personal data for advertising purposes.

3. Data Security & Retention

  • Most scanning and analysis processes occur locally on your device.
  • Any transmitted data is encrypted for maximum security.
  • Personal information and diagnostics are stored only as long as needed to ensure functionality and are deleted upon request.

4. Third-Party Services

We may use trusted analytics and crash-reporting providers (e.g., Firebase, Sentry) that comply with privacy laws. These services receive only aggregated or anonymized data.

5. Children's Privacy

ShieldCore is not intended for children under 16. We do not knowingly collect data from minors. If such data is discovered, it will be removed promptly.

6. Your Data Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your data.
  • Withdraw consent for data processing.
  • Opt out of communications.

You can exercise these rights by contacting us at [email protected].

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect new features or legal requirements. Updates will appear in the app, and continued use indicates acceptance of the changes.

8. Contact Us

For privacy inquiries, please contact:

Email: [email protected]
Website: www.shieldcore-security.com